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Everything you need to know about creating bets, managing crews, and getting the most out of SideBet.
Getting Started
What is SideBet?
SideBet is a free, peer-to-peer social betting platform. You and your friends create bets on anything โ sports, reality TV, eating contests, office pools โ and settle them with a leaderboard that tracks who's winning and losing over time.
Creating an Account
- Go to sidebet.chat
- Click Sign In
- Choose your method: Google sign-in or magic link via email
- You're in
Your Profile
After signing in, your profile shows:
- Your bet history (wins, losses, pending)
- Your record against specific friends (rivalry tracking)
- Achievements you've earned
- Your crews and their leaderboards
Creating & Sharing Bets
How to Create a Bet
- Click New Bet from your dashboard
- Fill in: What's the bet?, Who's involved?, and the Stakes
- Click Create Bet
- A shareable link is generated โ paste it anywhere
Sharing a Bet
After creating a bet, you get a link you can paste into iMessage, WhatsApp, Telegram, or any group chat. The person you send it to clicks the link, signs in, and accepts (or declines) the bet.
Accepting a Bet
- Open the link your friend sent
- Sign in if you're not already (Google or magic link)
- Review the bet terms
- Click Accept to lock it in, or Decline to pass
Settling a Bet
- Once the outcome is known, either party goes to the bet
- Click Submit Result
- Both parties confirm the result
- The bet closes, the record updates, and the leaderboard reflects new standings
Crews & Leaderboards
What is a Crew?
A crew is a group of people who bet together. Think of it as your office league, friend group, or fantasy sports side channel.
Creating a Crew
- Go to Crews in the nav
- Click New Crew
- Name it and invite members via link or username
- The crew leaderboard starts tracking automatically once members have bets together
Crew Leaderboard
The leaderboard shows:
- Win/loss record for each member
- P&L (net wins vs. losses by number of bets, not money)
- Rivalries โ head-to-head records between members
Achievements
Achievements unlock automatically based on your activity: first bet created, first bet won, win streaks, and rivalry milestones.
Notifications & Email
When You'll Get Notified
SideBet sends email notifications when:
- Someone accepts your bet
- A bet result is submitted
- A bet is disputed
- You earn an achievement
Managing Notifications
Notification preferences can be managed from your Profile โ Settings.
If you're not receiving emails:
- Check your spam/junk folder
- Add noreply@sidebet.chat to your contacts
- Confirm your email address is correct under Profile
FAQ
Is SideBet legal?
Does it cost anything?
Do I need an account to accept a bet?
Can I make a bet with more than one person?
Can I delete a bet?
What languages does SideBet support?
What sign-in methods are available?
What happens if both sides disagree on the outcome?
Are my old bets saved?
Is there a referral program?
Troubleshooting
Can't Sign In
Sign-in fails, redirect loops, or 'authentication error' message.
- Clear your browser cookies and cache
- Try an incognito/private window
- If using Google: make sure you're using a valid Google account
- If using magic link: check your spam/junk folder for the sign-in email
- Try a different browser (Chrome, Firefox, Safari)
- Disable browser extensions that block third-party cookies
If none of these work, email us with the error message, your browser and OS, and whether it fails on mobile vs. desktop.
Bet Link Not Working
You click a bet link and get a 404 or blank page.
- Make sure you're signed in first, then open the link again
- Check that the link wasn't truncated when pasted (some apps wrap long URLs)
- Try copying the full link into your browser address bar directly
- Ask the bet creator to re-share the link
Real-Time Updates Not Showing
You accepted a bet or submitted a result, but the other person's screen isn't updating.
- Refresh the page โ updates will always show correctly on reload
- Check your internet connection
- If you're on a corporate or school network, WebSockets may be blocked โ try on mobile data
If you consistently see stale data without refreshing, email us and let us know your network type.
Leaderboard Not Updating
You settled a bet but the crew leaderboard still shows old standings.
- Hard-refresh the leaderboard page (Ctrl+Shift+R / Cmd+Shift+R)
- Wait 60 seconds โ recalculations can take a moment after a bet settles
- Confirm both parties agreed on the result (a disputed bet won't update standings)
If standings are still wrong after 5 minutes, contact support with the bet link.
Not Receiving Email Notifications
You're not getting bet alerts or confirmation emails.
- Check your spam/junk folder and mark SideBet emails as 'Not Spam'
- Add the sender address to your contacts
- Confirm under Profile โ Settings that notifications are enabled
- Confirm the email on your account is the one you check
If emails are still not arriving after 24 hours, contact support with your account email address.
Sports Lines Not Loading
The live lines section shows an error or no data.
- Refresh the page
- Wait a few minutes and try again โ API outages are typically brief
- Use an external source (ESPN, Google) to confirm the line manually
Something else is broken?
Email us at support@sidebet.chat with: what you were trying to do, what happened instead, your device and browser, and the time it happened. The more detail you give, the faster we can fix it.
๐ง Email Support